Privacy Policy

Last updated: August 2026

1. Controller

The controller responsible for the processing of personal data on this website is:

VIEVAA Academy GmbH
Absberggasse 29/1/42
1100 Vienna
Austria

Email: office@vievaa.com

Company Register Number: FN 682519f
Company Register Court: Commercial Court of Vienna
VAT Identification Number: ATU83502112

Managing Director:
Dr. med. vet. Robert Trujanović

2. General Information on Data Processing

The protection of your personal data is important to us.

We process personal data exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (Datenschutzgesetz, DSG) and the Austrian Telecommunications Act 2021 (Telekommunikationsgesetz 2021, TKG 2021).

Personal data means any information relating to an identified or identifiable natural person.

We process personal data only to the extent necessary for the operation of our website, the handling of enquiries, registration for and administration of our continuing education events, or for other purposes expressly stated.

3. Website and Hosting

The website vievaa.com is based on WordPress and is hosted via iConcept Hosting. Services provided by 20i Ltd may be used for the technical hosting infrastructure.

When you visit our website, technically necessary information is processed in order to provide the website and to ensure its stability and security.

The following data in particular may be processed:

• IP address
• date and time of access
• page or file accessed
• amount of data transferred
• browser type and browser version
• operating system
• referrer URL
• hostname of the accessing device
• technical error and security information

The processing is carried out for the purpose of providing and securing the website and for detecting and preventing technical disruptions and attacks.

The legal basis for this processing is Article 6(1)(f) GDPR. Our legitimate interest lies in ensuring the secure, stable and functional operation of our website.

Server log data is stored only for as long as necessary for the purposes stated above, unless longer storage is required due to legal obligations or for the investigation of specific security incidents.

20i states that customer data is processed in particular in data centres located in the United Kingdom and the European Economic Area. Where data is processed outside the European Economic Area in connection with the provision of technical services, such processing takes place in accordance with the legal requirements applicable to international data transfers.

4. Contacting Us

If you contact us by email, via a contact form or by other means, we process the data you provide in order to handle your enquiry.

This may include, in particular:

• first and last name
• email address
• telephone number
• company or employer
• content of your message
• any other information you voluntarily provide

If your enquiry relates to steps taken prior to entering into a contract, the conclusion of a contract or the performance of a contract, the processing is carried out pursuant to Article 6(1)(b) GDPR.

For general enquiries, processing is carried out pursuant to Article 6(1)(f) GDPR on the basis of our legitimate interest in handling and responding to incoming enquiries.

The data will be deleted once it is no longer required for handling the enquiry and provided that there are no statutory retention obligations or legitimate reasons for further storage.

5. Registration for Courses, Seminars and Workshops

Information about continuing education events offered by VIEVAA Academy GmbH may be provided on vievaa.com, and registration for certain events may also be made available.

As part of registration for a course or event, the following personal data in particular may be processed:

• first and last name
• email address
• telephone number
• selected course or event
• company or employer, if provided
• billing address
• VAT identification number or other company information required for invoicing, if provided
• professional information or professional category, where required for the relevant event
• any other information voluntarily provided

The data is used to process registrations, communicate with participants, conduct the event, issue invoices and, where applicable, issue certificates of attendance or other certificates.

The legal basis for this processing is Article 6(1)(b) GDPR.

Where certain data must be retained in accordance with tax, corporate or other statutory requirements applicable to businesses, further processing is carried out pursuant to Article 6(1)(c) GDPR.

Tax-relevant business records, invoices and receipts are generally retained in accordance with the applicable statutory retention obligations.

6. Google Forms

For certain course registrations, confirmations of attendance or organisational enquiries, forms provided via Google Forms may be used.

For users in the European Economic Area, the provider is generally:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When you access a Google Form, technically necessary data may already be transmitted to Google. If you complete the form, the information you enter is processed through Google’s infrastructure and subsequently used by us for the purpose stated in the respective form.

Depending on the form, the following data in particular may be collected:

• name
• email address
• contact details
• information regarding the selected event
• professional information
• answers to organisational questions
• any other information voluntarily entered

Processing is carried out in particular for the purpose of taking steps prior to entering into a contract, performing a contract or organising a booked event pursuant to Article 6(1)(b) GDPR.

Where processing is based exclusively on voluntary consent, Article 6(1)(a) GDPR constitutes the legal basis.

Google may also process personal data on servers located outside the European Economic Area. Such transfers are carried out in accordance with the data protection provisions applicable to international data transfers.

Further information about data processing by Google is available in Google’s privacy information.

7. Cookies and Similar Technologies

Our website uses cookies and comparable technologies.

Cookies are small pieces of information that may be stored on your device or read from it.

We distinguish in particular between technically necessary cookies and cookies used for statistical or other non-essential purposes.

Technically Necessary Cookies

Technically necessary cookies may be used without prior consent to the extent that they are required to provide the website or functionality expressly requested by you.

This includes, in particular, technologies required for the technical functioning of the website or for storing your privacy and cookie preferences.

Non-Essential Cookies

Technically non-essential cookies and comparable technologies are generally used on vievaa.com only after you have provided the corresponding consent via our cookie banner.

This applies in particular to Google Analytics.

The legal basis for the associated processing of personal data is Article 6(1)(a) GDPR.

Consent is voluntary and may be changed or withdrawn at any time with effect for the future via the cookie settings on our website.

The lawfulness of processing carried out on the basis of your consent prior to its withdrawal remains unaffected.

8. Cookiebot Consent Management Platform

We use Cookiebot CMP by Usercentrics to manage your cookie preferences.

The provider is:

Usercentrics A/S
Havnegade 39
1058 Copenhagen
Denmark

Cookiebot enables us to store and document your decision as to which cookie categories or services you have accepted or rejected.

In this context, technical information relating to your consent decision, the time and status of consent, as well as technical identifiers may be processed.

The processing of this data is necessary in order for us to respect your privacy choices and document consents that have been provided.

The legal basis is, in particular, Article 6(1)(c) GDPR in conjunction with Article 7(1) GDPR and, where applicable, Article 6(1)(f) GDPR. Our legitimate interest lies in the data-protection-compliant management and documentation of consents.

Cookiebot itself is necessary for the functioning of our consent management system. Your decision to accept or reject statistics cookies is stored by Cookiebot.

You can change your selection at any time via the cookie settings available on vievaa.com.

The cookies and comparable technologies currently used on our website, including their providers, purposes and storage periods, are listed in the cookie declaration provided through Cookiebot.

9. Google Analytics

We use Google Analytics, a web analytics service provided by Google, on vievaa.com.

For users in the European Economic Area, the provider is:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

Google Analytics enables us to statistically analyse how visitors use our website. This allows us, for example, to determine which pages are accessed particularly frequently, how users arrive at our website and how the website is used from a technical and content perspective.

The following information in particular may be processed:

• pages accessed
• time and duration of page views
• interactions with the website
• referrer information
• browser and device information
• operating system
• approximate geographical information
• technical identifiers

Google states that, for Google Analytics, individual IP addresses of users in the European Union are not logged or stored. IP addresses may initially be used to derive approximate geographical information and are subsequently discarded.

Google Analytics is activated on vievaa.com only after you have expressly consented to the use of statistics cookies via Cookiebot.

Without your consent, Google Analytics is not loaded for analytics purposes.

The legal basis for this processing is exclusively your consent pursuant to Article 6(1)(a) GDPR in conjunction with the applicable provisions of the Austrian Telecommunications Act 2021 (TKG 2021).

You may withdraw your consent at any time with effect for the future via the cookie settings on vievaa.com.

The Google Analytics cookies used and their respective storage periods are listed in our cookie declaration provided through Cookiebot.

Google may also process data outside the European Economic Area as part of its technical infrastructure. International data transfers are carried out in accordance with the legal requirements of Articles 44 et seq. GDPR.

10. Google Fonts

Google Fonts used on vievaa.com are hosted locally on our web server.

Accordingly, merely accessing our website does not require a connection to Google’s servers for the purpose of displaying these fonts.

No personal data is transmitted to Google for the purpose of retrieving the locally stored fonts.

11. Social Media Links

Our website may contain links to our profiles on social networks or other external platforms.

On vievaa.com, social media content is currently linked exclusively via standard links. We do not use social media tracking plugins that automatically transmit data to the respective social networks merely when you access our website.

Only when you click on a corresponding link do you leave vievaa.com and access the website of the respective third-party provider.

From that point onwards, data is processed in accordance with the privacy policy of the respective provider.

12. External Videos and YouTube

YouTube videos are currently not embedded directly into vievaa.com.

Where links to external video content are provided, a connection to the respective provider is generally established only when you actively access the corresponding external link.

Any subsequent processing on the external platform is governed by the privacy policy of the respective platform operator.

13. On-Demand Courses and academy.vievaa.com

vievaa.com serves in particular to provide information about VIEVAA Academy GmbH and its educational services, as well as to enable registration for certain events.

The online course platform for on-demand courses and other digital learning services is operated separately under academy.vievaa.com using the Podia platform.

No direct online payment processing for these on-demand services currently takes place on vievaa.com itself.

When you follow a corresponding link to academy.vievaa.com, you enter a separate course environment. Additional processing of personal data may take place there, in particular in connection with:

• creation and management of a user account
• purchase of online courses
• payment processing
• access to course content
• learning progress
• communication relating to digital courses

A separate Privacy Policy applies to academy.vievaa.com and the on-demand content offered there via Podia. That Privacy Policy describes in detail the services used and the data processing activities taking place within the course platform.

14. Newsletter

If you actively subscribe via vievaa.com to a newsletter or comparable electronic communications, we process the email address you provide for the purpose of sending you the requested information.

Depending on the registration form, your name or other voluntarily provided information may also be processed.

The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR.

Subscription to the newsletter is voluntary. You may withdraw your consent at any time with effect for the future, for example by using the unsubscribe link included in the respective message or by contacting us at:

office@vievaa.com

Following withdrawal of your consent, we will no longer use your data for sending the newsletter. Data required to document previously granted consent may continue to be stored to the extent permitted or required by law.

If an external newsletter service provider is used in the future, the relevant information regarding that service will be added to this Privacy Policy.

15. No Payment Processing on vievaa.com

No online payments via Stripe, PayPal or comparable payment services are currently processed directly on vievaa.com.

Where payments are required for certain in-person events offered directly by VIEVAA, they are processed in accordance with the payment terms communicated for the respective event.

Payment services used in connection with on-demand courses on academy.vievaa.com are described in the separate Privacy Policy applicable to the course platform.

16. Recipients of Personal Data

Personal data is disclosed to recipients only to the extent necessary for the respective purpose, where there is a legal obligation to do so, or where another appropriate legal basis exists.

Depending on the processing activity, such recipients may include in particular:

• hosting and IT service providers
• providers of the consent management solution
• Google in connection with Google Forms and, following consent, Google Analytics
• tax advisers and accounting service providers
• other service providers required for the organisation and delivery of an event

Where service providers process personal data exclusively on our behalf, they are engaged as processors in accordance with Article 28 GDPR.

17. Transfers of Data to Third Countries

When individual technical service providers are used, personal data may be processed outside the European Economic Area.

Such transfers take place only where the requirements of Articles 44 et seq. GDPR are fulfilled.

This may include, in particular, reliance on an adequacy decision adopted by the European Commission or appropriate safeguards in accordance with the GDPR.

18. Storage Period

As a general principle, we store personal data only for as long as necessary for the respective purpose.

For enquiries that do not result in a contractual relationship, the data is generally deleted once the enquiry has been fully dealt with and there are no legitimate grounds for further storage.

Data required for the performance of a contract is stored for the duration of the contractual relationship and thereafter in accordance with applicable statutory retention and limitation periods.

Tax-relevant books, records, invoices, receipts and business documents are generally retained for the statutory period of seven years. Longer retention periods may be required by law in individual cases.

Data processed exclusively on the basis of consent is generally processed until consent is withdrawn or until the relevant purpose of the processing no longer applies, unless another legal basis permits or requires further storage.

19. Your Rights

Subject to the applicable statutory requirements, you have the following rights in particular:

• right of access pursuant to Article 15 GDPR
• right to rectification pursuant to Article 16 GDPR
• right to erasure pursuant to Article 17 GDPR
• right to restriction of processing pursuant to Article 18 GDPR
• right to data portability pursuant to Article 20 GDPR
• right to object pursuant to Article 21 GDPR
• right to withdraw consent pursuant to Article 7(3) GDPR

Withdrawal of consent takes effect for the future. The lawfulness of processing carried out prior to the withdrawal of consent remains unaffected.

To exercise your data protection rights, you may contact us at:

office@vievaa.com

20. Right to Object to Processing Based on Legitimate Interests

Where we process personal data on the basis of Article 6(1)(f) GDPR, you have the right, pursuant to Article 21 GDPR, to object to such processing on grounds relating to your particular situation.

21. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a data protection supervisory authority.

In Austria, the competent authority is:

Austrian Data Protection Authority
(Österreichische Datenschutzbehörde)
Barichgasse 40–42
1030 Vienna
Austria

22. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, unauthorised alteration, disclosure or other unlawful processing.

Our security measures are adapted in line with technological developments and the respective risks.

23. Amendments to this Privacy Policy

We may amend this Privacy Policy if our website, the services we use, our data processing activities or applicable legal requirements change.

The version currently published on vievaa.com shall apply.

Last updated: August 2026